AGENT/REPRESENTATIVE

Role Overview:

An Agent/Representative serves as the business representative in foreign markets, operating on a commission basis to promote and sell products in regions where the company doesn’t have a physical presence. This role involves negotiating contracts, coordinating deliveries, and providing exceptional customer service.

Responsibilities:

• Identifying Potential Buyers: Identify and contact potential buyers, retailers, or wholesalers in the assigned region to expand the company’s market reach.
• Market Research: Conduct market research to identify local trends, performance, and competitors, providing valuable insights for strategic decision-making.
• Product Demonstration: Provide potential customers with demonstrations and promotions, highlighting the benefits of the company’s ceramic tiles.
• Negotiation: Negotiate pricing and terms of sale on behalf of the company, ensuring mutually beneficial agreements.
• Information Exchange: Facilitate the exchange of information between the company and potential buyers, ensuring effective communication.
• Logistics Support: Assist with logistics, import regulations, and documentation to streamline the sales process.
• Strategic Planning: Develop a comprehensive plan in collaboration with the directors of strategic sales to address international specifications and opportunities.
• Ethical Negotiation: Negotiate ethically on price, terms, and conditions consistent with the company’s values and strategic objectives.
• Customer Service: Provide exceptional customer service and create solution strategies to address customer needs.
• Reporting: Prepare requisite reports such as call reports and trip reports. Submit expense reports and customer call documentation as directed by the manager.
• Sales Activities: Organize and plan sales activities, including attending trade shows, introducing new products, and demonstrating products in-country.
• Record Keeping: Maintain accurate and up-to-date records related to sales performance, planning, accounts, information, and business expenditure.
• Relationship Building: Develop and grow relationships with key customers, monitor customer satisfaction, and meet sales budget and aligned program partner goals.
• Customer Acquisition: Actively acquire new customers through outbound calling initiatives.

Your Profile:

• Proven experience as an Agent or Representative in international sales.
• Strong negotiation and communication skills.
• Knowledge of market research and trend analysis.
• Familiarity with logistics, import regulations, and documentation processes.
• Strategic thinking and planning capabilities.
• Ethical business practices.
• Exceptional customer service skills.
• Organized with a keen attention to detail.
• Willingness to travel for trade shows and sales activities.

What We Offer:

• Competitive commission-based compensation.
• Opportunities for professional development and career advancement.
• Collaborative and dynamic work environment.
• Comprehensive benefits package.
• The chance to be a key player in expanding the company’s international market presence.

If you are an experienced Agent/Representative with a passion for international sales and business expansion, we invite you to apply and contribute to our global success. Join us and advance your career! Apply now!